वाया पाण्डेयपुर चौराहा : Microsoft Privacy Statement

शनिवार, 13 फ़रवरी 2016

Microsoft Privacy Statement

Microsoft collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a Microsoft account, submit a search query to Bing, speak a voice command to Cortana, upload a document to OneDrive, or contact us for support. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location.
The data we collect depends on the services and features you use, and includes the following.
Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Demographic data. We collect data about you such as your age, gender, country and preferred language.
Interests and favorites. We collect data about your interests and favorites, such as the teams you follow in a sports app, the stocks you track in a finance app, or the favorite cities you add to a weather app. In addition to those you explicitly provide, your interests and favorites may also be inferred or derived from other data we collect.
Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
Usage data. We collect data about how you and your device interact with our services. This includes data, such as the features you use, the items you purchase, the web pages you visit, and the search terms you enter. This also includes data about your device and the network you use to connect to our services, including IP address, device identifiers (such as the IMEI number for phones), regional and language settings. It includes information about the operating systems and other software installed on your device, including product keys. And it includes data about the performance of the services and any problems you experience with them.
Contacts and relationships. We collect data about your contacts and relationships if you use a Microsoft service to manage contacts, or to communicate or interact with other people or organizations.
Location data. We collect data about your location, which can be either precise or imprecise. Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi hotspots, we collect when you enable location-based services or features. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.
Content. We collect content of your files and communications when necessary to provide you with the services you use. For example, if you receive an email using Outlook.com, we need to collect the content of that email in order to deliver it to your inbox, display it to you, enable you to reply to it, and store it for you until you choose to delete it. Examples of this data include: the content of your documents, photos, music or video you upload to a Microsoft service such as OneDrive, as well as the content of your communications sent or received using Microsoft services such Outlook.com or Skype, including the:

subject line and body of an email,
text or other content of an instant message,
audio and video recording of a video message, and
audio recording and transcript of a voice message you receive or a text message you dictate.

We also collect the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded. If you enter our retail stores, your image may be captured by our security cameras.
You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a service, you may not be able to use some features or services.
Service-specific sections below describe data collection practices applicable to use of those services.

Microsoft uses the data we collect to provide you the services we offer, which includes using data to improve and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. And we use data to help make the ads we show you more relevant to you. However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you.

Microsoft uses the data we collect for three basic purposes, described in more detail below: (1) to operate our business and provide (including improving and personalizing) the services we offer, (2) to send communications, including promotional communications, and (3) to display advertising.
In carrying out these purposes, we combine data we collect through the various Microsoft services you use to give you a more seamless, consistent and personalized experience. For example, Cortana can use the favorite sports teams you add to the MSN Sports app to provide information relevant to your interests, or Windows Store can use information about how you use a variety of services to make personalized app recommendations. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
Providing and improving our services. We use data to provide and improve the services we offer and perform essential business operations. This includes operating the services, maintaining and improving the performance of the services, including developing new features, research, and providing customer support. Examples of such uses include the following.
Providing the Services. We use data to carry out your transactions with us and to provide our services to you. Often, those services include personalized features and recommendations that enhance your productivity and enjoyment, and tailor your service experiences based on your activities, interests and location.

Customer support. We use data to diagnose service problems, repair customers' devices, and provide other customer care and support services.
Product activation. We use data - including device and application type, location, and unique device, application, network and subscription identifiers - in order to activate software and devices that require activation.
Service Improvement. We use data to continually improve our services, including adding new features or capabilities, such as using search queries and clicks in Bing to improve the relevancy of the search results, or using audio recordings from voice input features to improve speech recognition accuracy.
Security, Safety and Dispute Resolution. We use data to protect the security and safety of our services and our customers, to detect and prevent fraud, to confirm the validity of software licenses, to resolve disputes and enforce our agreements. Our security features and services can disrupt the operation of malicious software and notify users if malicious software is found on their devices. Our communications and file syncing services systematically scan content in an automated manner to identify suspected spam, viruses, abusive actions, or URLs that have been flagged as fraud, phishing or malware links. We may block delivery of a communication or remove content if it violates our terms.
Business Operations. We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Communications. We use data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to inform you when a subscription is ending, let you know when security updates are available, remind you about items left in your online shopping cart, update you or inquire about a service or repair request, invite you to participate in a survey, or tell you that you need to take action to keep your account active. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Microsoft by email, SMS, physical mail, and telephone. For information about managing email subscriptions and promotional communications, please visit the Access and Controls section of this privacy statement.
Advertising. Many of our services are supported by advertising. We use the data we collect to help select the ads Microsoft delivers - whether on our own services or on services offered by third parties. The ads we select may be based on your current location, search query, or the content you are viewing. Other ads are targeted based on your likely interests or other information that we learn about you over time using demographic data, search queries, interests and favorites, usage data, and location data - which we refer to as "interest-based advertising" in this statement. Microsoft does not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you. You may opt out of receiving interest-based advertising from Microsoft by visiting our opt-out page. More information about advertising controls is available in the Access and Controls section of this privacy statement. Further details regarding our advertising-related uses of data include:

Advertising Industry Best Practices and Commitments. Microsoft is a member of the Network Advertising Initiative (NAI) and adheres to the NAI Code of Conduct. We also adhere to the following self-regulatory programs:
In the US: Digital Advertising Alliance (DAA)
In Europe: European Interactive Digital Advertising Alliance (EDAA)
In Canada: Ad Choices: Digital Advertising Alliance of Canada (DAAC) / Choix de Pub: l'Alliance de la publicité numérique du Canada (DAAC)

Children and Advertising. We do not deliver interest-based advertising to children whose birthdate in their Microsoft account identifies them as under 13 years of age.
Data Retention. For interest-based advertising, we retain data for no more than 13 months, unless we obtain your consent to retain the data longer.
Data Sharing. In some cases, we share with advertisers reports about the data we have collected on their sites or ads. We may also share data directly with service providers to permit them to provide services on our behalf or to partner with us in selecting and serving ads for our advertising partners. For instance, Microsoft uses a service provider to match your Microsoft cookie ID and account data with data an advertiser may have about you (such as your recent purchases from them). This is done so the advertiser can reach you with an ad it thinks may be relevant to you. However, the service provider we use acts as a trusted third party and does not share any personal data that Microsoft or the advertiser has about you.
Data Collected by Other Advertising Companies. Advertisers sometimes include their own web beacons (or those of their other advertising partners) within their advertisements that we display, enabling them to set and read their own cookie. Additionally, Microsoft partners with third-party ad companies to help provide some of our advertising services, and we also allow other third-party ad companies to display advertisements on our sites. These third parties may place cookies on your computer and collect data about your online activities across websites or online services. These companies currently include, but are not limited to: A9, AOL Advertising, AppNexus, Criteo, MediaMath, nugg.adAG, Rocket Fuel, Yahoo!. You may find more information on each company's practices, including the choices it offers, by clicking on the company names above. Many of them are also members of the NAI or DAA, which each provide a simple way to opt out of ad targeting from participating companies.

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. We also share data with Microsoft-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the rights or property of Microsoft.

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so, such as when you send an email to a friend, share photos and documents on OneDrive, or link accounts with another service. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.
In addition, we share personal data among Microsoft-controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
Finally, we will access, disclose and preserve personal data, including your content (such as the content of your emails in Outlook.com, or files in private folders on OneDrive), when we have a good faith belief that doing so is necessary to:

comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or
protect the rights or property of Microsoft, including enforcing the terms governing the use of the services - however, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property of Microsoft, we will not inspect a customer's private content ourselves, but we may refer the matter to law enforcement.

For more information about data we disclose in response to requests from law enforcement and other government agencies, please see our Law Enforcement Transparency Report, available at http://microsoft.com/about/corporatecitizenship/en-us/reporting/transparency.
Please note that some of our services include links to services of third parties whose privacy practices differ from Microsoft's. If you provide personal data to any of those services, your data is governed by their privacy statements.

You can view or edit your personal data online for many Microsoft services. You can also make choices about Microsoft's collection and use of your data. How you can access or control your personal data will depend on which services you use.
You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mail from Microsoft. You can also opt out from receiving interest-based advertising from Microsoft by visiting our opt-out page.

Microsoft account. If you wish to access or edit the profile information and payment information in your Microsoft account, change your password, add security information or close your account, you can do so by visiting https://account.microsoft.com. From here, you can also access controls for other Microsoft services.
Bing and Cortana. You can access or clear your Bing search history, redeem Bing Rewards, view and modify interests, and manage other Cortana data at https://www.bing.com/account/general.
Skype. If you wish to access or edit the profile information and payment information in your Skype account or change your password, you can sign into your account at https://login.skype.com/login.
Xbox. If you use Xbox Live or Xbox.com, you can view or edit your personal data, including billing and account information, privacy settings, online safety and data sharing preferences by accessing My Xbox on the Xbox console or on the Xbox.com website.
Microsoft Store. You can access your Microsoft Store profile and account information by visiting https://www.microsoftstore.com/ and clicking on "View account" or "Order history."
Microsoft.com. You can access and update your profile on microsoft.com by visiting the Microsoft.com Profile Center. If you have a Microsoft Developer Network public profile, you can access and edit it at https://connect.microsoft.com/profile.aspx.

If you cannot access personal data collected by Microsoft services via the links above or directly through the services, you can always contact Microsoft by using our web form. We will respond to requests to access or delete your personal data within 30 days.
Your Communications Preferences
You can choose whether you wish to receive promotional communications from Microsoft by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Microsoft's Promotional Communications Manager with your personal Microsoft account, which allows you to update contact information, manage Microsoft-wide contact preferences, opt out of email subscriptions, and choose whether to share your contact information with Microsoft partners. If you do not have a personal Microsoft account, you can manage your Microsoft email contact preferences by using this web form. These choices do not apply to mandatory service communications that are part of certain Microsoft services, or to surveys or other informational communications that have their own unsubscribe method.
Your Advertising Choices
You may opt out of receiving interest-based advertising from Microsoft by visiting our opt-out page.When you opt out, your selection will be stored in a cookie that is specific to the web browser you are using. The opt-out cookie has an expiration date of five years. If you delete the cookies on your device, you will need to opt out again.
You can also link your opt-out choice with your personal Microsoft account. It will then apply on any device where you use that account, and will continue to apply until someone signs in with a different personal Microsoft account on that device. If you delete the cookies on your device, you will need to sign in again for the settings to apply.
For advertising that appears in apps on Windows, you may use the opt-out linked to your personal Microsoft account, or opt out of interest-based advertising by turning off the advertising ID in Windows Settings.
Because the data used for interest-based advertising is also used for other necessary purposes (including providing our services, analytics and fraud detection), opting out of interest-based advertising does not stop that data from being collected. Nor does it mean you will stop getting ads or see fewer ads. However, if you do opt out, the ads you receive will no longer be interest-based and may be less relevant to your interests.
Browser-Based Controls

Cookie Controls. Relevant browser-based cookie controls are described in the Cookies section of this privacy statement.
Tracking Protection. Internet Explorer (versions 9 and up) has a feature called Tracking Protection that will block third-party content, including cookies, from any site that is listed in a Tracking Protection List you add. By limiting calls to these sites, the browser will limit the information these third-party sites can collect about you.
Browser Controls for "Do Not Track." Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, Microsoft services do not currently respond to browser DNT signals. We continue to work with the online industry to define a common understanding of how to treat DNT signals. In the meantime, you can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving interest-based advertising from Microsoft as described above.

Microsoft uses cookies (small text files placed on your device) and similar technologies to provide our services and help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our services are performing. Microsoft apps use other identifiers, such as the advertising ID in Windows, for similar purposes.
We also use web beacons to help deliver cookies and gather usage and performance data about our services. Our services may include web beacons and cookies from third-party service providers.
You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons. Your browser and other choices may impact your experiences with our services.

Microsoft uses cookies (small text files placed on your device) and similar technologies to provide our services and help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Microsoft apps use other identifiers, such as the advertising ID in Windows, for similar purposes, and many of our websites and applications also contain web beacons or other similar technologies, as described below.
Our Use of Cookies and Similar Technologies
Microsoft uses cookies and similar technologies for several purposes, including:

Storing your Preferences and Settings. Settings that enable our services to operate correctly or that maintain your preferences over time may be stored on your device. For example, if you enter your city or postal code to get local news or weather information on a Microsoft site, we may store that data in a cookie so that you will see the relevant local information when you return to the site. If you opt out of interest-based advertising, we store your opt-out preference in a cookie on your device.
Sign-in and Authentication. When you sign into a site using your personal Microsoft account, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device. This cookie allows you to move from page to page within the site without having to sign in again on each page.
Interest-Based Advertising. Microsoft uses cookies to collect data about your online activity and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising from Microsoft as described in the Access and Control section of this privacy statement.
Analytics. In order to provide our services, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our services.

Some of the cookies we commonly use are listed in the following chart. This list is not exhaustive, but it is intended to illustrate the main reasons we typically set cookies. If you visit one of our websites, the site may set some or all of the following cookies:

Cookie name	Description
MUID	Identifies unique web browsers visiting Microsoft sites. It is used for advertising, site analytics and other operational purposes.
ANON	Contains the ANID, a unique identifier derived from your Microsoft account, which is used for advertising, personalization, and operational purposes. It is also used to preserve your choice to opt out of interest-based advertising from Microsoft, if you have chosen to associate the opt-out with your Microsoft account.
CC	Contains a country code as determined from your IP address.
RPSTAuth, MSNRPSAuth, KievRPSAuth	Helps to authenticate you when you sign in with your Microsoft account.
NAP	Contains an encrypted version of your country, postal code, age, gender, language and occupation, if known, based on your Microsoft account profile.
MH	Appears on co-branded sites where Microsoft is partnering with an advertiser. This cookie identifies the advertiser so the right ad is selected.
ACH01	Maintains information about which ads you clicked on and where you clicked on the ad.
TOptOut	Records your decision not to receive interest-based advertising delivered by Microsoft.

In addition to the cookies Microsoft sets when you visit our websites, third parties may also set cookies when you visit Microsoft sites. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics. In other cases, it is because our web pages contain content or ads from third parties, such as videos, news content or ads delivered by other ad networks. Because your browser connects to those third parties' web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services.
How to Control Cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. For example, in Microsoft Edge, you can block or delete cookies by clicking Settings > Privacy > Cookies. Instructions for blocking or deleting cookies in other browsers may be available in each browser's privacy or help documentation.
Certain features of Microsoft services depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.
Additional privacy controls that can impact cookies, including the Tracking Protection feature of Microsoft browsers, are described in the Access and Control section of this privacy statement.
Our Use of Web Beacons and Analytics Services
Microsoft web pages may contain electronic images known as web beacons (also called single-pixel gifs) that we use to help deliver cookies on our sites, count users who have visited those sites and deliver co-branded services. We also include web beacons in our promotional email messages or newsletters to determine whether you open and act on them.
In addition to placing web beacons on our own sites, we sometimes work with other companies to place our web beacons on their sites or in their advertisements. This helps us develop statistics on how often clicking on an advertisement on a Microsoft site results in a purchase or other action on the advertiser's site.
Finally, Microsoft services often contain web beacons or similar technologies from third-party analytics providers, which help us compile aggregated statistics about the effectiveness of our promotional campaigns or other operations. These technologies enable the analytics providers to set or read their own cookies or other identifiers on your device, through which they can collect information about your online activities across applications, websites or other services. However, we prohibit these analytics providers from using web beacons on our sites to collect or access information that directly identifies you (such as your name or email address). You can opt out of data collection or use by some of these analytics providers by clicking the following links:

Flurry Analytics: http://flurry.com/legal-privacy/end-user-opt-out
Google Analytics: http://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on)
Kissmetrics: https://kissmetrics.com/user-privacy
Mixpanel: https://mixpanel.com/optout
Nielsen: http://www.nielsen-online.com/corp.jsp?section=leg_prs&nav=1#Optoutchoices
Omniture (Adobe): http://www.d1.sc.omtrdc.net/optout.html
Visible Measures: http://corp.visiblemeasures.com/viewer-settings
WebTrends: https://ondemand.webtrends.com/support/optout.aspx

Other Similar Technologies In addition to standard cookies and web beacons, our services can also use other similar technologies to store and read data files on your computer. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally. But, like standard cookies, these technologies can also be used to store a unique identifier for your computer, which can then be used to track behavior. These technologies include Local Shared Objects (or "Flash cookies") and Silverlight Application Storage.
Local Shared Objects or "Flash cookies." Web sites that use Adobe Flash technologies may use Local Shared Objects or "Flash cookies" to store data on your computer. To manage or block Flash cookies, go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
Silverlight Application Storage. Web sites or applications that use Microsoft Silverlight technology also have the ability to store data by using Silverlight Application Storage. To learn how to manage or block such storage, see the Silverlight section of this statement.

With a Microsoft account, you can sign into Microsoft services, as well as third-party services. Signing into your account can enable improved personalization, provide seamless and consistent experiences across services and devices, and help you access and use cloud data storage and other enhanced features and settings.
When you sign into your account to access a service, we create a record of that sign in. If you sign into a third-party service with your Microsoft account, you will be asked to consent to share the account data required by that service.

With a Microsoft account, you can sign into Microsoft services, as well as those of select Microsoft partners. When you create your own Microsoft account, we refer to that account as a personal Microsoft account. When your account is created and provided to you by your organization, such as your school or employer, using Microsoft's Azure Active Directory (AAD), we refer to that account as a work or school account.
Creating and using your personal Microsoft account. When you create a personal Microsoft account, you will be asked for certain personal data and we will assign a unique ID number to identify your account and associated information. While some services, such as those involving payment, require a real name, you can sign into and use some Microsoft services without providing your real name. Some data you provide, such as your display name, email address and phone number, can be used to help others find and connect with you within Microsoft services. For example, people who know your display name, email address or phone number can use it to search for you on Skype and send you an invite to connect with them.
Signing in. When you sign into your Microsoft account, we create a record of your sign-in, which includes the date and time, information about the service you signed into, your sign-in name, the unique number assigned to your account, a unique identifier assigned to your device, your IP address, and your operating system and browser version.
Signing into Microsoft. Signing into your account enables improved personalization, provides seamless and consistent experiences across services and devices, and allows you to access and use cloud data storage and other enhanced features and settings. When you sign into your account, you will stay signed in until you sign out. If you add your Microsoft account to a Windows device (version 8 or higher), Windows will automatically sign you into services that use Microsoft account that you access on that device. When you are signed in, some services will display your name or username and your profile photo (if you have added one to your profile) as part of your use of Microsoft services, including in your communications, social interactions and public posts.
Signing into third-party services. If you sign into a third-party service with your Microsoft account, you will be asked to consent to share the account data required by that service. The service will also receive the version number assigned to your account (a new version number is assigned each time you change your sign-in data); and whether your account has been deactivated. The third party can use or share your data according to its own practices and policies. You should carefully review the privacy statement for each service you sign into in order to determine how it will use the data it collects.
Personal Microsoft accounts received from third parties. If you received your personal Microsoft account from a third party, like an Internet service provider, that third party may have rights over your account, including the ability to access or delete your Microsoft account. You should carefully review any additional terms the third party provided you to understand what it can do with your account.
Connecting your personal Microsoft account to your social network accounts. You may connect your personal Microsoft account to your accounts on social networks such as Facebook, Twitter or LinkedIn in order to access data from those social networks from within Microsoft services. If you choose to do so, we will store data about your social network accounts on our servers so that we can display updated data from your social network account. You can disconnect a social network account from your personal Microsoft account at any time at https://profile.live.com/services.
Using work or school accounts. You can sign into certain Microsoft services with a work or school Microsoft account. If required by your organization, you will also be asked to provide a phone number or an alternative email address for additional security verification. If you sign in to Microsoft services with a work or school account, the owner of the domain associated with your email address may control and administer your account, and access and process your data, including the contents of your communications and files. Your use of the services may be subject to your organization's policies, if any. Microsoft is not responsible for the privacy or security practices of these organizations, which may differ from those of Microsoft.

Below you will find additional privacy information you may find important. You can also find more information on Microsoft's commitment to protecting your privacy at http://www.microsoft.com/privacy.

Bing services include search and mapping services, as well as the Bing Toolbar and Bing Desktop apps. Bing services are also included within other Microsoft services, such as MSN Apps and Cortana, and certain features in Windows (which we refer to as Bing-powered experiences).
When you conduct a search, or use a feature of a Bing-powered experience that involves conducting a search or entering a command on your behalf, Microsoft will collect the search or command terms you provide, along with your IP address, location, the unique identifiers contained in our cookies, the time and date of your search, and your browser configuration. If you use Bing voice-enabled services, additionally your voice input and performance data associated with the speech functionality will be sent to Microsoft. When you use Bing-powered experiences, such as Ask Cortana or Bing Lookup, to search a particular word or phrase within a web page or document, that word or phrase is sent to Bing along with some surrounding content in order to provide contextually relevant search results.
Search Suggestions. For the Search Suggestions feature, the characters that you type into a Bing-powered experience to conduct a search will be sent to Microsoft. This allows us to provide you with suggestions as you type your searches. To turn this feature on or off, go to Bing settings.
Bing Rewards Program. When you are signed in with your Microsoft account, we use data about your interactions with Bing services to provide rewards credits. To opt out of this feature, go here.
Bing Experience Improvement Program for Bing Desktop and Bing Toolbar. If you are using Bing Desktop or Bing Toolbar and choose to participate in the Bing Experience Improvement Program, we also collect additional data about how you use these specific Bing apps, such as the addresses of the websites you visit, to help improve search ranking and relevance. To help protect your privacy, we do not use the data collected through the Bing Experience Improvement Program to identify or contact you, or target advertising to you. You can turn off the Bing Experience Improvement Program at any time in the Bing Desktop or Bing Toolbar settings. Finally, we delete the information collected through the Bing Experience Improvement Program after 18 months.
Retention and de-identification. We de-identify stored search queries by removing the entirety of the IP address after 6 months, and cookie IDs and other cross-session identifiers after 18 months.
Personalization through Microsoft account. Some Bing services provide you with an enhanced experience when you sign in with your personal Microsoft account, for example, syncing your search history across devices. You can use these personalization features to customize your interests, favorites, and settings, and to connect your account with third-party services. Visit the Bing Settings page to manage your personalization settings.
Managing Search History. Bing's Search History service provides an easy way to revisit the search terms you've entered and results you've clicked when using Bing search through your browser. You may clear your search history in Bing Settings. Clearing your history removes it from the Search History service and prevents that history from being displayed on the site, but does not delete information from our search logs, which are retained and de-identified as described above.
Non-Microsoft services that use Bing. You may access Bing-powered experiences when using other non-Microsoft services, such as those from Yahoo!. In order to provide these services, Bing receives data from these and other partners that may include date, time, IP address, a unique identifier and other search-related data. This data will be sent to Microsoft in order to provide the search service. Microsoft will use this data as described in this statement or as further limited by our contractual obligations with our partners. You should refer to the privacy policies of the non-Microsoft services for any questions about how they collect and use data.
Search query passed in referral URL. When you click on a search result or advertisement from a Bing search results page and go to the destination website, the destination website will receive the standard data your browser sends to every web site you visit - such as your IP address, browser type and language, and the URL of the site you came from (in this case, the Bing search results page). Because the URL of the Bing search results page contains the text of the search query you entered (which could include names, addresses, or other identifying information), the destination website will be able to determine the search term you entered.
If your browser is enabled to allow pages to pre-load in the background for faster performance, when your browser loads a page in the background, it will have the same effect as if you visited that page, including sending the Bing search results page URL (containing your search query) and downloading any cookies that page sets.
Sharing search data for research and development purposes. We share some de-identified search query data with selected third parties for research and development purposes. Before we do so, we remove all unique identifiers such as IP addresses and cookie IDs from the data. We also run the data through a process designed to remove certain sensitive data that users may have included in the search terms themselves (such as social security numbers or credit card numbers). Additionally, we require these third parties to keep the data secure and to not use the data for other purposes.

Cortana is your personal assistant. Cortana works best when it can learn about you and your activities by using data from your device, your personal Microsoft account, third-party services and other Microsoft services. To enable Cortana to provide personalized experiences and relevant suggestions, Microsoft collects and uses various types of data, such as your device location, data from your calendar, the apps you use, data from your emails and text messages, who you call, your contacts and who you interact with on your device. Cortana also learns about you by collecting data about how you use your device and other Microsoft services, such as your music, alarm settings, whether the lock screen is on, what you view and purchase, your browse and Bing search history, and more. You can manage what data Cortana uses, and what it knows about you in Cortana Settings and Notebook. More about the individual features, and how to manage them can be found at http://go.microsoft.com/fwlink/?linkid=522360.
Location services. Cortana regularly collects and uses your current location, location history, and other location signals (such as locations tagged on photos you upload to OneDrive). This location data is used to give you the most relevant notices and results and to make suggestions that help save you time, such as traffic and location based reminders. Cortana can only work if location services are on, so if you turn them off, Cortana will be disabled.
Text messages and email. Cortana accesses your messages to do a variety of things such as: allowing you to add events to your calendar, apprising you of important messages, and keeping you up to date on events or other things that are important to you, like package or flight tracking. Cortana also uses your messages to help you with planning around your events and offers other helpful suggestions and recommendations.
Communications History. Cortana learns who is most important to you from your call, text message, and email history. This is used to keep track of people most relevant to you and your preferred methods of communication, flag important messages for you and improve other Cortana services such as speech recognition.
Speech and Input Personalization. To help Cortana better understand the way you speak and your voice commands, speech data is sent to Microsoft to build personalized speech models and improve speech recognition and user intent understanding. On Windows devices, Cortana can only work if Input Personalization is on, so if you turn it off, Cortana will be disabled. See the Windows Input Personalization section for more information.
Microsoft apps and services. Cortana uses data collected through other Microsoft services to provide personalized suggestions. For example, Cortana uses data collected by the MSN Sports app so it can automatically display information about the teams you follow. It also learns your favorite places from Microsoft's Maps app so it can offer better suggestions. Your interests in Cortana's Notebook can be used by other Microsoft services, such as Bing or MSN, to customize your interests, preferences, and favorites in those experiences as well.
Third-party services. Cortana also allows you to connect to third-party services for additional personalized experiences based upon data from the third-party service. For example, choosing to sign into Facebook or LinkedIn within Cortana allows Microsoft to access certain Facebook or LinkedIn data so that Cortana and Bing can give you more personalized recommendations. You can manage Cortana's connections to third-party services in the Cortana Notebook.
Browsing history. If you choose to send your full browsing history to Microsoft in Microsoft Edge (see the Microsoft Edge description in the Windows section of this statement), Cortana can provide suggestions based on the sites you visit in Microsoft Edge. Cortana won't collect information about sites you visit in InPrivate tabs.
Search history. Your Bing search queries - even if Cortana does the searching for you - are treated like any other Bing search queries and are used as described in the Bing section.

Groove Music lets you easily play your music collection, make playlists, buy music and stream custom radio stations. Microsoft Movies & TV allows you to play your video collection, and rent or buy movies and TV episodes. Microsoft will use data about the content you play in order to help you discover content that may interest you.

Microsoft Health services include the Microsoft Band devices, Microsoft Health apps, HealthVault, and other related services. The Band helps you keep track of data like heart rate and steps taken. The Band can also use Cortana to take notes and receive notifications from your phone. The Microsoft Health app sends data to Microsoft's servers and allows you to manage and control the data. The app provides a channel for other apps on your phone to send notifications to the Band. HealthVault is a personal health platform that lets you gather, edit, add to, and store health data online. With HealthVault, you can also choose to share your health data with family, caregivers, and health care professionals.
Microsoft Health apps and devices collect and store your data to provide and improve the services. Health data you provide through Microsoft Health services or store in HealthVault is not combined with data from other Microsoft services, or used for other purposes without your explicit consent. For example, Microsoft does not use your health record data to market or advertise to you without your opt-in consent.

MSN services include websites and a suite of apps. We collect information about the installation of MSN Apps and the devices on which they are installed. We also collect data about how you interact with MSN services, such as usage frequency and content viewed.

MSN services include websites and a suite of apps, including MSN News, Weather, Sports, and Money, and previous versions of the apps branded as Bing (together, "MSN Apps"). The MSN Apps are available on various platforms, including Windows, iOS, and Android. MSN services are also included within other Microsoft services, including the Microsoft Edge browser.
When you install MSN Apps, we collect data that tells us if the app was installed properly, the installation date, the app version, and other data about your device such as the operating system and browser. This data is collected on a regular basis to help us determine the number of MSN App users and identify performance issues associated with different app versions, operating systems, and browsers.
We also collect data about how you interact with MSN services, such as usage frequency and content viewed. Some MSN services provide an enhanced experience when you sign in with your Microsoft account, including allowing you to customize your interests and favorites. You can manage personalization through MSN and Bing settings, as well as through settings in other Microsoft services that include MSN services. We also use the data we collect to provide you with advertisements that may be of interest to you. You can opt out of interest-based advertising through the advertising links within MSN services, or by visiting Microsoft's opt-out page.
Previous versions of MSN Money allow you to access personal finance information from third-party financial institutions. MSN Money only displays this information and does not store it on our servers. Your log-in credentials used to access your financial information from third parties are encrypted on your device and are not sent to Microsoft. These financial institutions, as well as any other third-party services you access through MSN services, are subject to their own terms and privacy policies.

Office is a collection of productivity applications including Word, Excel, PowerPoint, and Outlook among others. Various Office applications enable you to use content and functionality from other Microsoft and third-party connected services such as Bing. For detailed information about how to manage your privacy options, please see http://go.microsoft.com/fwlink/?LinkId=624445. If you work in an organization, your administrator can turn off connected services via Group Policy.

OneDrive lets you store and access your files on virtually any device. You can also share and collaborate on your files with others. Some versions of the OneDrive application enable you to access both your personal OneDrive by signing in with your personal Microsoft account and your OneDrive for Business by signing in with your work or school Microsoft account as part of your organization's use of Office 365.
When you use OneDrive, we collect data about your usage of the service, as well as the content you store in order to provide, improve and protect the services. Examples include, indexing the contents of your OneDrive documents so that you can search for them later and using location information to enable you to search for photos based on where the photo was taken. We also collect device information so we can deliver personalized experiences, such as enabling you to sync content across devices and roam customized settings.
When you store content in OneDrive, that content will inherit the sharing permissions of the folder in which you store it. For example, if you store content in the public folder, the content will be public and available to anyone on the Internet who can find the folder. If you store content in a private folder, the content will be private.
When you share content to a social network like Facebook from a phone that you have synced with your OneDrive account, your content is either uploaded to that network or a link to that content is posted to that network. Content posted to social networks and hosted on OneDrive is accessible to anyone on that social network. To delete the content, you need to delete it from the social network and from OneDrive.
When you share your OneDrive content with your friends via a link, an email with the link is sent to those friends. The link contains an authorization code that allows anyone with the link to access your content. If one of your friends sends the link to other people, they will also be able to access your content, even if you did not choose to share the content with them. To revoke permissions for your content on OneDrive, sign into your account and then select the specific content to manage the permission levels. Revoking permissions for a link effectively deactivates the link. No one will be able to use the link to access the content unless you decide to share the link again.
Files managed with OneDrive for Business are stored separately from files stored with your personal OneDrive. OneDrive for Business collects and transmits personal data for authentication, such as your email address and password, which will be transmitted to Microsoft and/or to the provider of your Office 365 service.

Outlook.com is Microsoft's primary consumer email service, and includes email accounts with addresses that end in outlook.com, live.com, hotmail.com, and msn.com. Outlook.com provides features that let you connect with your friends on social networks. You will need to create a Microsoft account to use Outlook.com.
Deleting Email and other items. When you delete an email or item from a mailbox in the Outlook.com web service, the item generally goes into your Deleted Items folder where it remains for approximately 7 days unless you move it back to your inbox, you empty the folder, or the service empties the folder automatically, whichever comes first. When the Deleted Items folder is emptied, those emptied items remain in our system for up to 30 days before final deletion.

Microsoft Silverlight helps you to access and enjoy rich content on the Web. Silverlight enables websites and services to store data on your device. Other Silverlight features involve connecting to Microsoft to obtain updates, or to Microsoft or third-party servers to play protected digital content.
Silverlight Configuration tool. You can make choices about these features in the Silverlight Configuration tool. To access the Silverlight Configuration tool, right click on content that is currently being displayed by Silverlight and select Silverlight. You can also run the Silverlight Configuration tool directly. In Windows 10, for example, you can access the tool by searching for "Microsoft Silverlight."
Silverlight application storage. Silverlight-based applications can store data files locally on your computer for a variety of purposes, including saving your custom settings, storing large files for graphically intensive features (such as games, maps, and images), and storing content that you create within certain applications. You can turn off or configure application storage in the Silverlight Configuration tool.
Silverlight updates. Silverlight will periodically check a Microsoft server for updates to provide you with the latest features and improvements. A small file containing information about the latest Silverlight version will be downloaded to your computer and compared to your currently installed version. If a newer version is available, it will be downloaded and installed on your computer. You can turn off or configure updates in the Silverlight Configuration tool.
Digital Rights Management. Silverlight uses Microsoft Digital Rights Management (DRM) technology to help protect the rights of content owners. If you access DRM-protected content (such as music or video) with Silverlight, it will request media usage rights from a rights server on the Internet. In order to provide a seamless playback experience, you will not be prompted before Silverlight sends the request to the rights server. When requesting media usage rights, Silverlight will provide the rights server with an ID for the DRM-protected content file and basic data about your device, including data about the DRM components on your device such as their revision and security levels, and a unique identifier for your device.
DRM updates. In some cases, accessing DRM-protected content will require an update to Silverlight or to the DRM components on your device. When you attempt to play content that requires a DRM update, Silverlight will send a request to a Microsoft server containing basic data about your device, including information about the DRM components on your computer such as their revision and security levels, troubleshooting data, and a unique identifier for your device. The Microsoft server uses this identifier to return a unique DRM update for your device, which will then be installed by Silverlight. You can turn off or configure DRM component updates on the Playback tab in the Silverlight Configuration tool.

Skype lets you send and receive voice, video and instant message communications. As part of providing these features, Microsoft collects, uses and shares personal data, including data about your communications, as described in more detail in Learn More.

Skype lets you send and receive voice, video and instant message communications. Both Microsoft Corporation and Skype Communications S.à.r.l. (a wholly-owned Microsoft subsidiary based in Luxembourg) are data controllers for Skype, and references to Microsoft in this section refer to both legal entities.
As part of providing these features, Microsoft collects usage data about your communications that includes the time and date of the communication and the numbers or usernames that are part of the communication.
Skype profile. To enable other people to find you on Skype (or products that interact with Skype, such as Skype for Business), depending on your profile settings, your Skype profile is included in the search directory. Your profile includes your username, avatar, and any other data you choose to add to your profile or display to others.
Partner companies. To make Skype available to more people, we partner with other companies to allow Skype to be offered via those companies’ services. If you use Skype through a company other than Microsoft, that company’s privacy policy governs how it handles your data. To comply with applicable law or respond to valid legal process, or to help our partner company or local operator comply or respond, we may access, disclose and preserve your data. That data could include, for example, your private content, such as the content of your instant messages, stored video messages, voicemails or file transfers.
Skype Manager. Skype Manager lets you manage a group’s (such as your family’s) Skype usage from one central place. When you set up a group, you will be the Skype Manager Administrator and can see the patterns of usage, including detailed information, like traffic data and details of purchases, of other members of the group who have consented to such access. If you add information like your name, other people in the group will be able to see it. Members of the group can withdraw consent for Skype Manager on their account page at www.skype.com.
Skype marketing affiliate program. So that more people can learn about Skype, we encourage other companies and organizations to sign up as marketing affiliates to refer people to Skype. When the people they refer do things like buy Skype Credit, we pay them. We partner with another company, Conversant Media, to operate our affiliate network. Microsoft, our network partner, and the marketing affiliates use cookies and web beacons so we can know which marketing affiliate made a successful referral and earned a payment. Microsoft doesn’t control the cookies that the marketing affiliates set. For more information on the privacy practices of our network partner, visit http://www.conversantmedia.com/legal/privacy.
Push notifications. To let you know of incoming calls, chats and other messages, Skype apps use the notification service on your device. For many devices, these services are provided by a another company. To tell you who is calling, for example, or to give you the first few words of the new chat, Skype has to tell the notification service so that they can provide the notification to you. The company providing the notification service on your device will use this information in accordance with their own terms and privacy policy. Microsoft is not responsible for the data collected by company providing the notification service. If you don’t want to use the notification services for incoming Skype calls and messages, turn it off in the settings found in the Skype application or your device.
Skype advertising. Some Skype software includes interest-based advertising, so that you’re more likely to see ads you’ll like. In some versions of the software, you can opt out of interest-based advertising in the privacy options or account settings menu. If you sign in to Skype with a Microsoft account, you can opt out of interest-based advertising at http://choice.microsoft.com. If you opt out, you’ll still see ads displayed in the Skype software based on your country of residence, language preference, and IP address location, but other data is not used for ad targeting.
Translation features. To help you communicate with people in different languages, some Skype apps offer audio and/or text translation features. When you use translation features, your voice and text data are used to provide and improve Microsoft speech recognition and translation services.

Windows 10 ("Windows") is a personalized computing environment that enables you to seamlessly roam and access services, preferences and content across your computing devices from phones to tablets to the Surface Hub. Rather than residing as a static software program on your device, key components of Windows are cloud-based, and both cloud and local elements of Windows are updated regularly, providing you with the latest improvements and features. In order to provide this computing experience, we collect data about you, your device, and the way you use Windows. And because Windows is personal to you, we give you choices about the personal data we collect and how we use it. Note that if your Windows device is managed by your organization (such as your employer or school), your organization may use centralized management tools provided by Microsoft or others to control device settings, device policies, software updates, data collection by us or the organization, or other aspects of your device. For more information about data collection and privacy in Windows, go to http://go.microsoft.com/fwlink/?LinkId=529552.

Xbox Live is Microsoft's online gaming and entertainment service and social network. Xbox services can be accessed from a variety of devices, including Xbox consoles, PCs (including via xbox.com and the Xbox app), and mobile devices. Microsoft collects data about your use of Xbox services, which can include information collected by the Kinect sensor. Some data, such as your gamertag and game scores, can be seen by other users.

Xbox consoles are hardware devices that you can use to access and play games, movies, music, and other forms of digital entertainment. Xbox Live (including Games for Windows Live) is Microsoft's online gaming and entertainment service and social network. It provides ways for you to connect with your friends on Xbox Live and other gaming and social networks. Xbox services can be accessed from a variety of devices, including Xbox consoles, PCs (including via xbox.com and the Xbox app), and mobile devices.
We collect data about your use of Xbox services, such as:

When you sign in and sign out, the games you play, your game and score statistics, and the purchases you make and content you obtain.
Performance data about the Xbox services, your device and your network connection, including any hardware or software errors that occur.
If you use the Xbox console with Kinect, data about how you use Kinect. See below for more information about Kinect data collection.

All such data is stored with the Xbox console's unique identifier and associated with your personal data. When your Xbox is connected to the Internet, we identify which console and which version of the Xbox operating system you are currently using.
With your consent, we will collect information about videos you purchase or view through third-party apps on your Xbox console. If you use the Xbox TV app, we collect TV viewing history from your console in a way that doesn't identify you or others.
If you use an Xbox console that includes a storage device (hard drive or memory unit), and if you play offline or have never signed into the services on the console, usage data will be stored on the storage device and sent to Microsoft the next time you sign into the services.
Xbox Live data viewable by other users. Your gamertag (Xbox live nickname), game and score statistics, achievements, presence (whether you're signed into Xbox Live), and other data about your activity on Xbox Live can be seen by other users on Xbox Live or other properties associated with Xbox Live (including those of partner companies). For example, your gamertag and scores that show on game leaderboards are considered public and can't be hidden. For other types of data, you can adjust your privacy settings on the console or at xbox.com to limit or block the sharing with other users.
Xbox Live data shared with game or app publishers. When you use an Xbox Live-enabled game or app, the publisher or service provider for that game or app has access to data about your usage of Xbox Live and that game or app, and may disclose or display (such as on leaderboards) such data. This data includes, for example, your game scores, data about your game play sessions (for example, types of vehicles used in the game), your presence on Xbox Live, the time you spend playing the game or app, rankings, statistics, gamer profiles, avatars, and other content that you may create or submit within the game or app.
Linking your Xbox Live account to non-Microsoft accounts. Some of the games or apps found on Xbox Live are delivered by partner companies, which may require that you create a non-Microsoft account and sign-in credentials to use that game or app. If you choose to link your Microsoft account with your account with a partner company, Microsoft will share limited account information with that company. Such account information can include name, address, email and date of birth but will not include any credit card or other payment information. For games that enable in-game communications, the game publisher will also have access to the content of in-game communications when you are signed into your account with the publisher.
Kinect. The Kinect sensor is a combination of camera, microphone, and infrared sensor that can enable motions and voice to be used to control gameplay and to navigate through the service. For example:

If you choose, the camera can be used to sign you into the service automatically using facial recognition. To do this it takes an image of your face and measures distances between key points to create and store a numeric value that represents only you. This data stays on the console and is not shared with anyone, and you can choose to delete this data from your console at any time.
For gameplay, Kinect will map distances between your body's joints to create a stick figure representation of you that helps Kinect enable gameplay. If you are playing online, we collect those numeric values to enable and improve gameplay and the gaming experience. Kinect also detects specific hand gestures intended to do simple system interactions (such as menu navigation, pan/zoom and scroll).
For some fitness games, Xbox can use the Kinect sensor to estimate your exercise data, including estimates such as your heart rate during a certain activity or the number of calories burned during a workout.
Kinect's microphones enable voice chat between players during gameplay. They also enable voice commands for control of the console, game or app, or to enter search terms. See below for additional details on voice data collection.
The Kinect sensor can also be used for audio and video communications through services such as Skype.

To learn more about Kinect, please visit the Kinect FAQ.
Communications monitoring. Xbox Live includes communications features such as text-based messaging and online voice chat between players during gameplay. In order to help provide a safe gaming environment and enforce the Microsoft Code of Conduct, we will collect, review, and monitor a sample of these communications, including Xbox Live game chats and party chat communications in live-hosted multiplayer gameplay sessions offered through the services.
Voice data for service improvement. We collect, and use for service improvement, voice search requests or samples of voice commands occurring while using Kinect. These data are stored separately from your Xbox profile.
GameDVR. Any player in a multiplayer game session can use GameDVR to record their view of the gameplay taking place in that session. The recording can capture your in-game character and gamertag in the game clips created by other players in the gameplay session. Note that if a player uses GameDVR on a PC, audio chat may also be captured in a game clip. Microsoft can review game clips for violations of the Microsoft Code of Conduct, even if your game clip sharing setting is set to Block.
Xbox Live Rewards. Xbox Live Rewards, available at rewards.xbox.com, is a program you can join to receive Xbox credits for being active on the services. You must agree to receive promotional communications from the Rewards program as a condition of joining. You sign into Rewards using your Microsoft account, and the program collects personal data including first name, last name, gamertag, and demographic information. The program is hosted and operated by HelloWorld, a Microsoft vendor. The data collected is stored by the vendor on behalf of Microsoft. You can review and edit the personal data you provided to the Rewards program by contacting privacy@helloworld.com.
Children and online safety. If you have children who use Xbox services, you can set up child accounts for them. Children 17 and younger cannot create an account on Xbox Live without parental consent. Adults in the family can change consent choices and online safety settings for child accounts on xbox.com.

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Microsoft Privacy Statement

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